Why choose LifeSkills?  https://www.lifeskills.com/jobs
Opportunity to work for a nonprofit corporation passionate about the quality of care and providing a thoughtful approach for improving the lives of families in crisis since 1966.
Title: Care Representative
Worksite: Warren Service Center
County: Warren
Hours Status: Full-Time 1^st shift 8:00am-5:00pm
Starting Pay Range: $15.87 Hourly

POSITION SUMMARY:   
Provides administrative support for a single point of entry into services.

PRIORITY FUNCTIONS:

• Follow up on after-hours requests for new service including fax or email referrals.
• Maintain accurate and timely schedule master.
• Perform telephonic follow-up for missed appointments.
• Send mailings when appropriate for client care.
• Coordinate with other local agencies to gain referral/client information as appropriate.
• Maintain regional resource list to be able to accept calls requesting resources only in lieu of direct services.

OTHER ESSENTIAL FUNCTIONS:

• Accurately document content of telephonic screenings.
• Collect information necessary for administrative intake, including verification of Medicaid.
• Scan/upload all relevant documents to the EHR.
• Utilize motivational techniques to engage individuals missing appointments.

ADDITIONAL FUNCTIONS:

• Crisis de-escalation and/or coordinating access to crisis unit services if indicated.
• Promptly answer suicide hotline calls, deescalate and document accordingly

 QUALIFICATIONS:

• Bachelor's Degree in mental health related field is required.
• Prefer two years of relevant experience working with individuals who receive services for treatment of a: (mental health disorder, substance abuse disorder or co-occurring disorder)
• Must be eighteen years of age or older.
• Valid driver’s license and proof of insurance.
• Must maintain reliable transportation.
• Once the training is completed this position will primarily be remote with some on-site requirements, therefore a quiet and secure place must be used as this will mostly be the 988 calls.

BENEFITS, Full-time employees enjoy:

• Holidays (11)
• Personal Day
• Vacation
• Sick Time
• Health, Dental, Vision, and Wellness plans
• Life Insurance, Disability, Flexible Spending Account, Supplemental Products and more
• Pension Plan! Defined retirement benefit through the Commonwealth of Kentucky. Participation is automatic and effective immediate upon hire.

LifeSkills/Pennyroyal is an Equal Opportunity Employer
Those interested and meet the minimum qualifications are encouraged to apply for positions on-line at https://lifehealthservices.applicantstack.com/x/openings?sort=1&sortdir=d