|Title:||Clinical Support Technician|
|Department:||Warren Service Center-Bowling Green,KY|
|Job Location:||Bowling Green, Kentucky|
Title: CLINICAL SUPPORT TECHNICIAN (CST)
Worksite: BEHAVIORAL HEALTH – SUWANNEE TRAIL ST.
County: WARREN COUNTY
Hours Status: FULL-TIME, HOURLY
Brief Job Description: The Clinical Support Technician position requires a partnership with the clinician as well as the customer. CST’s aid the clinical staff by performing clerical and reception tasks such as data entry, appointment scheduling and call management. CST’s are often the first point of contact for individuals and families experiencing mental illness, substance abuse and/or developmental disabilities, requiring patience and strong customer service skills. An ability to remain calm in stressful situations and to multi-task and adapt to change will be essential. Occasionally will be asked to assist in drug screens from customers. Position hours would be 8:30a -5:30p Mon-Thursday and Friday 8:00a – 5:00p also would need to have ability to work until 7:15 pm on occasion, if closer is sick, on vacation, etc.
The position requires a high school diploma or equivalent as well as fundamental knowledge of Microsoft Office programs.