|Title:||Clinical Support Technician|
|Department:||Warren Service Center-Bowling Green,KY|
Title: CLINICAL SUPPORT TECHNICIAN (CST)
Worksite: BEHAVIORAL HEALTH – WARREN SERVICE CENTER
County: WARREN COUNTY
Hours Status: FULL-TIME, HOURLY
Brief Job Description: The Clinical Support Technician position requires a partnership with the clinician as well as the customer. Requires excellent customer service skills, friendliness, attention to detail, and flexibility. Ideal candidate will be able to negotiate scheduling, phone calls, documentation processes in order to keep all internal and external traffic flowing smoothly. CST’s aid the clinical staff by performing clerical and reception tasks such as data entry, appointment scheduling and call management. CST’s are also the first point of contact for individuals and families experiencing mental illness, substance abuse and or developmental disabilities. The ability to multi task is essential to this position. Work availability must be adaptable to early morning and late evenings. The position requires a high school diploma or equivalent as well as fundamental knowledge of Microsoft Office programs.